Important Delivery Information
1. All national deliveries will be 48 hours from despatch and delivered on a pallet using a 18 tonne lorry with a tail lift and hand pump truck. (No crane facilities)
2. Economy delivery orders received by 11.00 am will be despatched on the same working day and delivered within 48 hours between the hours of 9.00 am and 5.00 pm. You will NOT receive a call from the carrier prior to delivery once you’ve selected a date at time of order. – E.g. order placed 10.00 am Monday, logs delivered Wednesday between 9.00 and 5.00 unless ‘AM delivery’ selected – Logs ordered at 11.15 am Monday, logs delivered Thursday between 9.00 and 5.00 unless ‘AM delivery’ selected
3. AM delivery service is available with delivery before 12.00 noon for an additional £15. You will NOT receive a call from the carrier prior to delivery.
4. SATURDAY am delivery is available if logs are ordered before 11.00 am the Thursday prior at an additional cost of £35 per pallet.